Creating custom Themes with ThemeRoller not working

[rommelc]

Potentially duplicates ticket #5266 (even though it's closed).

Selecting an existing theme from the gallery and then clicking 'Edit' to modify the page does not show anything to edit.

[jonathanf]

I can confirm this... Chrome/Safari/Firefox reports a "unable to load resource" when accessing _rollyourown.php

[Scott González]

I can't seem to reproduce this; it's likely isolated to a single server.

[jonathanf]

Scott, this is consistently reproducible for me. Perhaps its my network? Please try the the following url. This simply returns blank for me:

​http://jqueryui.com/themeroller/_rollyourown.php?ffDefault=Segoe+UI%2C+Arial%2C+sans-serif&fwDefault=bold&fsDefault=1.1em&cornerRadius=6px&bgColorHeader=333333&bgTextureHeader=12_gloss_wave.png&bgImgOpacityHeader=25&borderColorHeader=333333&fcHeader=ffffff&iconColorHeader=ffffff&bgColorContent=000000&bgTextureContent=05_inset_soft.png&bgImgOpacityContent=25&borderColorContent=666666&fcContent=ffffff&iconColorContent=cccccc&bgColorDefault=555555&bgTextureDefault=02_glass.png&bgImgOpacityDefault=20&borderColorDefault=666666&fcDefault=eeeeee&iconColorDefault=cccccc&bgColorHover=0078a3&bgTextureHover=02_glass.png&bgImgOpacityHover=40&borderColorHover=59b4d4&fcHover=ffffff&iconColorHover=ffffff&bgColorActive=f58400&bgTextureActive=05_inset_soft.png&bgImgOpacityActive=30&borderColorActive=ffaf0f&fcActive=ffffff&iconColorActive=222222&bgColorHighlight=eeeeee&bgTextureHighlight=03_highlight_soft.png&bgImgOpacityHighlight=80&borderColorHighlight=cccccc&fcHighlight=2e7db2&iconColorHighlight=4b8e0b&bgColorError=ffc73d&bgTextureError=02_glass.png&bgImgOpacityError=40&borderColorError=ffb73d&fcError=111111&iconColorError=a83300&bgColorOverlay=5c5c5c&bgTextureOverlay=01_flat.png&bgImgOpacityOverlay=50&opacityOverlay=80&bgColorShadow=cccccc&bgTextureShadow=01_flat.png&bgImgOpacityShadow=30&opacityShadow=60&thicknessShadow=7px&offsetTopShadow=-7px&offsetLeftShadow=-7px&cornerRadiusShadow=8px

[Scott González]

It loads a page for me: ​http://gyazo.com/ea7e5e5d942621a37ec15af86260d253.png

I don't think it's your network, I think it's one of our servers and I'm just always hitting other servers when I make a request.

[jonathanf]

Scott, it may still be a webserver issue on your side, but we've identified at least one network issue on our side. It appears that Websense by default will block URLs over a certain length. I will let you know after i'm able to retest whether or not this fixes the issue.

It may be worth creating an enhancement to Themeroller to use POST instead of GET for red-tape-bound-large-corporate compatibility.

Thank you for your help so far, Rommel and I appreciate the prompt responses!

[rommelc]

We've adjusted our Websense rules and confirmed that it fixed the problem. Please close this ticket, and thank you for the assistance.