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#6173 closed bug (notabug)

Opened October 12, 2010 02:29PM UTC

Closed October 15, 2010 09:28PM UTC

Creating custom Themes with ThemeRoller not working

Reported by: rommelc Owned by:
Priority: critical Milestone: 1.9.0
Component: [meta] ui.themeroller Version: 1.8.5
Keywords: Cc:
Blocked by: Blocking:

Potentially duplicates ticket #5266 (even though it's closed).

Selecting an existing theme from the gallery and then clicking 'Edit' to modify the page does not show anything to edit.

Attachments (0)
Change History (7)

Changed October 12, 2010 11:49PM UTC by jonathanf comment:1

I can confirm this... Chrome/Safari/Firefox reports a "unable to load resource" when accessing _rollyourown.php

Changed October 13, 2010 01:15PM UTC by scottgonzalez comment:2

milestone: TBD1.9

I can't seem to reproduce this; it's likely isolated to a single server.

Changed October 13, 2010 02:11PM UTC by jonathanf comment:3

Scott, this is consistently reproducible for me. Perhaps its my network? Please try the the following url. This simply returns blank for me:

Changed October 13, 2010 02:22PM UTC by scottgonzalez comment:4

It loads a page for me:

I don't think it's your network, I think it's one of our servers and I'm just always hitting other servers when I make a request.

Changed October 13, 2010 05:27PM UTC by jonathanf comment:5

Scott, it may still be a webserver issue on your side, but we've identified at least one network issue on our side. It appears that Websense by default will block URLs over a certain length. I will let you know after i'm able to retest whether or not this fixes the issue.

It may be worth creating an enhancement to Themeroller to use POST instead of GET for red-tape-bound-large-corporate compatibility.

Thank you for your help so far, Rommel and I appreciate the prompt responses!

Changed October 15, 2010 09:28PM UTC by rommelc comment:6

We've adjusted our Websense rules and confirmed that it fixed the problem. Please close this ticket, and thank you for the assistance.

Changed October 15, 2010 09:28PM UTC by scottgonzalez comment:7

resolution: → invalid
status: newclosed