Opened 11 years ago

Closed 11 years ago

#8145 closed bug (worksforme)

Unable to download theme

Reported by: luetzenkc Owned by: jquery-infrastructure
Priority: minor Milestone: 1.9.0
Component: [meta] ui.themeroller Version: 1.8.18
Keywords: Cc:
Blocked by: Blocking:



I am unable to download a theme on There is always a timeout.

Regards, Christian

Change History (6)

comment:1 Changed 11 years ago by Jörn Zaefferer

Are you downloading one of the predefined or a custom theme?

comment:2 Changed 11 years ago by Scott González

Component: CSS Framework[meta] ui.themeroller
Owner: set to jquery-infrastructure

comment:3 Changed 11 years ago by luetzenkc


I tried to download predefined and a custom theme. I did some furhter analysis:

  1. I tried to download with IE9 on Vista with Endian firewall and proxy. I always receive an empty document.
  2. Then I tried to download with Android 2.5.3 over UMTS without any proxy (on my site). I receive a invalid (empty) archive.
  3. Today I removed the outgoing firewall and proxy and the download with IE9 and Vista was successful.

It seems to be a proxy issue. But why was the download with Android not successful? Regards, Christian

comment:4 Changed 11 years ago by danheberden

I verified that the server doesn't have any blocks/referrer checks on .zip files, and it does not. Also the servers are handling and serving the downloads properly, so perhaps it's solely a proxy setup issue on your end?

comment:5 Changed 11 years ago by luetzenkc

This may be a proxy issue but normally I do not have problems with zip files. But why doesn't Android download the file over a mobile network without proxy? Perhaps the german provider E-Plus has a proxy that filters zip files with more than one dot?!? Perhaps you should replace the inner dots with underlines ...

comment:6 Changed 11 years ago by Scott González

Resolution: worksforme
Status: newclosed

I'm not sure what problems you might be having on your Android, but this doesn't seem like an issue on our side.

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